Policies
Nail appointment policies.
A few house rules that keep every appointment on time — for you and for the guest after you.
- 01
No call, no show
If you miss an appointment without calling, a deposit will be required for future appointments.
- 02
Cancelling or rescheduling
Please let us know at least 24 hours before your appointment. Without that notice, future appointments will require a deposit or additional fees.
- 03
Running late
Every appointment has a 10-minute grace period. Arriving more than 10 minutes late may mean a late fee, or your appointment may be cancelled.
- 04
No refunds — a 7-day guarantee instead
We are committed to quality work. Rather than refunds, we gladly honor a 7-day service guarantee for any necessary adjustments. If something needs fixing, contact the salon as soon as possible.
Cash rewards
$1 back for every $20 in cash.
Pay for your service in cash and we give you $1 back for every $20 you spend.